• Speeding to Synergy
  Cate Lawrence examines issues relating to merger integration, and how three organizations have employed communication process improvement methods, including the Management By Strengths (MBS) program, to achieve remarkable results during challenging times.
  White Paper published by Lawrence Research Associates (2010)
  
  Case Studies:

  • Delta Airlines Technical Operations Division
    Delta Airlines and its TechOps Division use the Management By Strengths (MBS) system to support continuous improvement initiatives. Brett Haupt, TechOps Leadership and Development Facilitator said: “We started using MBS in a ground swell effort to work better, faster, cheaper, than our competitors out there. …We are now using MBS as part of our management leadership development training corporate-wide."
     

  • Hendrick Automotive Group
    The second-largest privately owned dealership group in the U.S., Hendrick Automotive sells new and used cars and light trucks manufactured by more than 20 automakers. At the heart of this winning recipe is a very organized process for building relationships with customers, and a step-by-step plan for integrating new dealerships and employees, which includes the Management By Strengths program in its employee training and coaching.
     

  • Mercy Health Partners
    When Mercy General and Hackley Health merged in 2009, the community reflected deep seated, generational biases about the two competing hospital systems. Roger Spoelman, C.E.O. at Mercy Health Partners says, “So we really did have to create a new culture in the organization. And I have to say that MBS was part of the foundation of that new culture."Within eight months of the merger, Mercy Health Partners was named one of the nation's Top100 Hospitals and Top 100 Hospitals for cardiovascular care by the Healthcare business of Thomson Reuters.
     

• Review: Management by Strengths Boot Camp
  Ever wonder why some people react in unexpected ways to your communications – or maybe on reflection, your style was completely misinterpreted?
  Impact Lab (2009)
   

• JR Motorsports/Hendrick Motorsports Press Release
  Landon Cassill, who is competing for NASCAR Nationwide Series Raybestos Rookie of the Year honors, and crew chief Chad Walter took the MBS survey to enhance and strengthen their communication skills.
  www.catchfense.com (2008)
   

• Faster time management
  NASCAR team turns to Olathe company for help on working together toward a quicker car
  The Kansas City Star (2006)
   

• Hendrick ‘University’ fights car salesmen stigmas
  Charleston Regional Business Journal (2000)
   

• Are you Red, Blue, Green or Yellow?
  Ward's Dealer Business (1999)
   

• What's Your Favorite Color?
  Michigan Health & Hospitals (1995)
   

• Management By Strengths: A Success Story
  Hendrick Automotive Group newsletter - Teammates (May, 1995)
   

• Management By Strengths At Hopewell
  AlliedSignal Chemicals Newsletter - Koala "T" Gazette (July 1992)
   

• Colorful idea helps auto dealerships unmask personality
  The Kansas City Business Journal (March 22, 1991)  
   

If you would like additional information about how the Management By Strengths program will benefit your organization, please contact MBS at:

Articles that have appeared in the MBS Newsletters
 

• Recognizing High Traits in Your Kids
   

• "They Said It"
   

• Putting Up With vs. Agreeing With
   

• Be Considerate of the Individual
   

• Married? Here's some practical MBS advice.  

Memos, FAXes and Letters
 

• Update on Delta Air Lines Continuous Improvement Training
  Delta Air Lines Memo: November 14, 1995 
   

• Florida Power & Light: Opening Remarks for MBS Training
  March 23, 1998
   

• Introduction of MBS to AlliedSignal Aerospace Employees
  Redmond, WA Memo: December 20, 1993

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